Shipping and Delivery Policy
shipping and delivery policy in terms of our service and should be therefore read alongside our main term https://emmoceb.com/terms-of-service/
please carefully review our shipping and delivery policy when purchasing our product this policy applies to any order you place with us
What are my shipping and delivery options?
we offer various shipping options in some cases third-party suppliers may be managing our inventory and will be responsible for shipping your products.
we offer free shipping on all orders once your order is packed we will send you a notification to track your product
Do you deliver internationally?
we do not offer international shipping
Are there other shipping restrictions
order will be shipped on business days between Monday to Saturday
order cannot be delivered were postal address wrong
what happens if my is order delayed?
if the delivery is delayed for any reason we will let you as soon as possible and will advise you of a revised estimated date for delivery
we ship your product in between 7 to 10 working days. To get guaranteed product delivery you must place your order within the time shown on the product detail page
the date is subject to change before you place your order confirmation email shows your confirmed delivery date.
question about returns
if you have questions about returns, please review our return policy
how can we contact you about the policy
if you have any further questions or comments you may contact us by online contact form https://emmoceb.com/contact-us/
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition is damaged
Any item that is returned more than 30 days after delivery
Refunds Policy(if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item , you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
To get Guaranteed Delivery, you must place orders within the timeline shown on the product detail page. The date is subject to change before you place your order. Your order confirmation email shows your confirmed delivery date.